Collection And Use Of Personal Information
GoSoundcloud limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of user information that may be collected may include your name, e-mail address, credit-or debit-card information, a description of the item requested or purchased and the IP address of your computer.
Even if you do not make a purchase on our website, we have the ability to track usage of our website – including the device from which the site was visited. This information is not used to track information about individuals, but is used on an aggregate level to customize our site, improve the online experience and plan advertising and promotions.
Information Voluntarily Provided
There are times when you may provide information to us voluntarily. This occurs when you provide your feedback to us through e-mails. We use this information to respond to your query and to keep track of customer feedback.
GoSoundcloud does not sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies.
Cookies of third party providers and tracking
We use the services of other companies (third parties) to optimize our websites and our services. In the following section You will receive an overview of the services we use;
I. Google Analytics
The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. GoSoundCloud use Google Analytics with the add-on “_anonymizeIP()” so that the IP addresses later transmitted to Google are shortened and modified in advance on the European servers to prevent any direct references to particular persons. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage to the website operator. Your IP address, which has been transmitted by Google Analytics, will not be associated with any other data held by Google.
IV. Twitter Conversion Tracking
GoSoundcloud uses the Conversion Tracking service of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (“Twitter”). This tracking records if a user of our website clicks on a link posted by Twitter. In this way, both GoSoundcloud and Twitter can see if a registration has taken place. The identity of the user remains anonymous.
GoSoundcloud has created an Internet database to allow our customers to store their billing information, track the status of their order, list previous orders and retain email preferences. Registration is entirely voluntary and you have the ability to correct or delete the information at any time. This information is accessed through the “My Account” section of the site.
Accuracy and Protection of Personal Information
GoSoundcloud relies on our customers to notify us of any changes in personal information. Should inaccurate information come to our attention, we will investigate and correct the information and, if necessary, advise you of the change. All information stored on our computer system is protected from unauthorized access and information that is stored in document form is kept in secure locations to prevent access by unauthorized persons.
Access to and Correction of Personal Information
GoSoundcloud is committed to ensuring that we have no personal information about customers that is not absolutely necessary in order to provide them with excellent service. We are also committed to ensuring that information about our customers is accurate and up-to-date.
You can request access to the personal information we hold about you. You can also ask for corrections to be made. To do so, please contact us via the details listed at our “Contact Us” page.
Disclosure and Retention of Personal Information
GoSoundcloud will share your personal information internally with those staff members who need it to complete your purchase. We will not disclose your personal information to any third party without your written consent unless required to do so by law.
GoSoundcloud keeps your personal information for only as long as required to fulfill the purpose for which it was collected. In some cases, such as creditcard or debit card purchases, We are required by law to keep your personal information for a specified period of time.
In order to make every effort to ensure that your experience at GoSoundcloud is secure, we use encryption technology to protect you against the loss, misuse or alteration of your personal information. When you fill out any contact forms or access your account, a secure server encrypts all of your information through the use of Transport Layer Security (TLS) (Also known as Secure Socket Layer (SSL)).
To be sure you are browsing secure pages for transactions, check your browser’s status bar for the closed padlock icon. This icon appears in your browser to tell you that you are viewing a secure web page. Also, all browsers display an “s” after the “http” (https://) in the website address to indicate that you are in a secure environment.
GoSoundcloud Safe Shopping Guarantee
GoSoundcloud guarantees that every online transaction you make will be 100% safe. GoSoundcloud does not store credit card data on our servers. All payment processing is handled by PayPal.
PayPal uses the payment-related information that they receive as necessary and appropriate to fulfill requests to process payment transactions, to facilitate billing, and to otherwise deliver payment services. Personally identifiable information about consumers is used by PayPal to process payment transactions and for no other purpose.
PayPal adheres to international PCI (payment card industry) compliance standards for data security.
Payment Card Industry Data Security Standard (PCI DSS) is a set of 12 requirements that all businesses who handle credit or debit card payments must comply with. The PCI Security Standards require all merchants, regardless of size or number of transactions, who accept, store, transmit or process any cardholder data to comply with PCI DSS. You can find out more about PCI here.
Commitment To Children
Except as stated above for the specific countries identified, GoSoundcloud does not knowingly accept and process orders and/or collect or maintain personal information from anyone under the age of 18. If you are under the age of 18 and in a country that prohibits the collection of personal data from persons under the age of 18, you should not provide any personal information to us and you should not use GoSoundcloud at all.